Cancellation and Refund Policy

Tickets to Otsukimi - Moon Viewing are available to be refunded up to 7 days before the event. Refund requests that are presented with 7 days of the event will not be accepted. Thank you for your understanding. 

Clear Bag Policy

Only clear bags, small clutch bags (4.5" x 6.5" or smaller), or medically necessary items will be allowed inside the Garden premises. This includes bags such as clear plastic, vinyl, or PVC bags. 

Backpacks, large purses, and non-clear bags will not be permitted. 

Exceptions: 

• Medically necessary items (must be screened) 
• Diaper bags (accompanied by a child) 
• Strollers and wheelchairs (after inspection) 

Prohibited Items: Please be aware that the following items are not allowed inside the Garden: 

• Weapons of any kind 
• Outside food and beverages 
• Alcohol and illegal drugs 
• Pets (service animals are welcome) 
• Drones 
• Selfie sticks, tripods, and professional camera equipment 

Planning Your Visit: We recommend planning ahead to ensure a smooth entry experience for all attendees. Consider leaving non-essential items at home or in your vehicle. Please note, limited quantities of complimentary clear bags will be available at our entrance for items that do not comply with the policy. 

Parking Limitations

As our parking spaces are limited, we recommend visitors to park at nearby Phoenix Park and Ride areas and commute by Phoenix Metro Light Rail to the event or to park in nearby available street parking to reduce the strain on the surrounding neighborhoods.

When riding the Light Rail, exit at the Central and Roosevelt stop. The Garden is located on the west side of the rail, 0.3 miles from the station; it is directly behind the Irish Cultural Center, just north of Portland Avenue. The Garden entrance is across the parking lot at 1125 N. 3rd Ave.